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Listening to You

Bruce Nicholson, Chairman, President and Chief Executive OfficerFirst and foremost, Thrivent Financial for Lutherans is a membership organization. That means we’re focused on you, the member. We’re always evaluating everything we do to make sure it’s working for you.

One way we do this is by listening to you. We’re calling thousands of members each month to ask about your experiences with us, including everything from the service you’re receiving from your financial representative to the programs and services we offer you. Your candid feedback helps us improve. If you receive a call, I encourage you to tell us what you think.

In this magazine we also continually seek your thoughts. For instance:

  • Across from this page, "Your Words"highlights reader feedback on previous issues and features a Bible verse that one member has found meaningful.
  • A recent reader survey told us that you want to read about health issues, and we want to learn more. What does health mean to you? Tell us using the card between pages 24 and 25. We’ll use your feedback to develop stories for future issues.

Thank you for taking the time to talk with us. We are listening intently, because at Thrivent Financial for Lutherans, our members matter.

Sincerely,

Bruce J. Nicholson
Chairman, President and Chief Executive Officer

 

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Appleton Office:
4321 N. Ballard Road
Appleton, WI 54919-0001 USA
800-THRIVENT
(800-847-4836)
E-mail: mail@thrivent.com

Minneapolis Office:
625 Fourth Avenue S.
Minneapolis, MN 55415-1624 USA
800-THRIVENT
(800-847-4836)

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Thrivent Financial for Lutherans, Appleton, WI 54919-0001, is authorized to conduct business in all 50 states and the District of Columbia. NAIC # 2938-56014. Products issued by Thrivent Financial for Lutherans are available to applicants who meet membership, insurability, U.S. citizenship and residency requirements. Not all products described are available in all states. Thrivent Financial representatives are licensed insurance agents. Insurance and retirement products, where available, are individual contracts, (not group coverage), and issued by Thrivent Financial for Lutherans. Investment products are offered through Thrivent Investment Management Inc., 625 Fourth Ave. S., Minneapolis, MN 55415-1665, a wholly owned subsidiary of Thrivent Financial for Lutherans. Member FINRA. Member SIPC. Thrivent Financial representatives are registered representatives of Thrivent Investment Management Inc.

Bank products and trust services are offered through Thrivent Financial Bank, 2000 E. Milestone Dr., Appleton, WI 54919-0006 (Member FDIC, Equal Housing Lender), a wholly owned subsidiary of Thrivent Financial for Lutherans. Insurance, investment products, securities, trust, and investment management services and accounts are not deposits, are not FDIC insured, are not insured by any federal government agency, and are not guaranteed by Thrivent Financial Bank. Variable insurance contracts, investment products, trust, and investment management accounts may go down in value.

©1995-2008 Thrivent Financial for Lutherans

This document was last updated on Wednesday, April 16, 2008 at 11:42 AM